Why are Internal Search results not shown when I choose a group in Siteimprove Analytics?

Summary

Internal Search results are not shown when a group is selected because the search results page URL does not match the group configuration.

Overview

This issue occurs when filtering Analytics data by a group that does not include the URL where internal search results are generated. As a result, no data is displayed.

Symptoms

• Internal Search shows no results
• Issue occurs only when a group is selected
• Data appears again when the group filter is removed

Cause(s)

Cause 1: Group URL does not match search page

The selected group filters out the search results because the search page URL is outside the defined group scope.

Resolution / What to check

Check group configuration vs search URL

• Confirm the group path matches the search results page URL

Remove group filter (quick fix)

• Deselect the group to view all internal search results